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Cookie Policy – XJP Media

XJP Media uses cookies on this website to ensure it functions properly and to improve user experience.

Cookies are small files stored on your device that help the website operate and allow us to understand general website usage.

We may use cookies for:

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Essential website functionality
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Basic analytics to understand visitor behaviour

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Improving website performance
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You can disable cookies in your browser settings at any time, although some parts of the website may not function correctly.

By continuing to use this website, you agree to the use of cookies as described in this policy.

For questions, contact us at hello@xjpmedia.co.uk.

Terms of Service – XJP Media

These Terms of Service (“Terms”) outline the agreement between XJP Media (“we”, “us”, “our”) and the client (“you”) when using our video production services.

1. Services

XJP Media provides videography and video production services including filming, editing, and post-production. Deliverables are provided digitally unless otherwise agreed.

2. Booking & Payment

Projects are confirmed once both parties agree in writing (email or message). Payment terms are agreed before work begins and may vary depending on the project.

Full payment or staged payments may be required depending on the size and nature of the project.

3. Cancellations

If a project is cancelled after work has begun, any time already spent and costs incurred may be charged.

4. Revisions

Each project includes a reasonable number of revision rounds (typically 1–2). Additional revisions may be subject to extra charges.

5. Delivery Times

Delivery times vary depending on project size but are typically between 7–21 days unless otherwise agreed.

6. Usage Rights

Upon full payment, the client is granted usage rights for the agreed purpose (e.g. social media, website, advertising). XJP Media retains the right to use completed work for portfolio and promotional purposes unless otherwise agreed in writing.

7. Client Responsibilities

Clients are responsible for providing accurate information, approvals, and any materials required to complete the project.

8. Liability

XJP Media is not liable for delays or issues outside of our control, including but not limited to weather conditions, venue restrictions, or technical issues beyond reasonable control.

9. Acceptance of Terms

By booking or commissioning XJP Media, you agree to these Terms.

Privacy Policy – XJP Media

XJP Media (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and store your information when you use our website or contact us.

1. Information We Collect

We only collect personal information that you voluntarily provide, such as when you:

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Submit a contact or consultation form
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Email us directly
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Communicate with us about a project
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This may include:

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Name
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Email address
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Phone number
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Project details or messages you send
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2. How We Use Your Information

We use your information only to:

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Respond to enquiries
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Discuss and manage video production services

Communicate about ongoing or future projects

We do not use your data for automated decision-making or marketing campaigns.

3. Data Storage

Your information is stored securely through Squarespace, email providers, or secure device storage used for business communication.

We take reasonable steps to keep your data safe and prevent unauthorised access.

4. Sharing Your Information

We do not sell or trade your personal data.

We only share your information if necessary to deliver a service (for example, with trusted collaborators on a project) or if required by law.

5. Cookies

Our website may use basic cookies to ensure proper functionality and understand general website usage. You can disable cookies in your browser settings.

6. Your Rights (UK GDPR)

You have the right to request access to the personal data we hold about you, request corrections, or request deletion of your data where applicable.

To exercise these rights, contact us at:
hello@xjpmedia.co.uk

7. Data Retention

We only keep your personal data for as long as necessary to respond to enquiries or complete services, unless we are required to retain it for legal purposes.

8. Contact

If you have any questions about this Privacy Policy, you can contact:
hello@xjpmedia.co.uk

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any updates will be posted on this page.